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HappyViet

Hey Everyone,

As we come upon our 4th anniversary of exploring the Maple World,
we'd like to say a few words about our journey together thus far.

First, Thank You.
We do not say this as often as we should. Our game would not and
cannot exist without you. From Ossyria to Ariant, from Masteria to
Leafre, you have met friends and gone on countless adventures with
us, to discover our world. We witnessed you complete your first
quest in Maple Island and seen you grow to defeat bosses from
Mushmom and Crimson Balrogs to the likes of Zakum and Horntail.
There is no game without players, and we are happy you chose us.
We can proudly say that our players are the heart and soul of MapleStory.

However, we haven't been the best in communicating with you and
making sure you are satisfied in-game, as well as out of game, and
we apologize. Even though many of you have felt we've let you down,
you have been loyal to us.

Now, it's our turn. We've started to make significant changes to
improve the MapleStory experience for everyone.

Let's start with the scourge of our game, hacking. Hackers are
making a mess of our game. We are going to use every technical
and legal means to fight against those who use them and sell them.
It's us against them, and with your help, we will turn the tide.
We've hired additional staff to patrol the servers around the clock,
and encourage you to stay tuned for details on our Volunteer Deputy
program planned for launch in the next few months. Those of you
who expressed a desire to help will get your chance. One of our
strongest weapons against this corruption is the ability of you, the community, to stand up and speak out.

We also ask you to help us in the fight against private servers.
We know that many of you have been curious to try them, but we
implore you to boycott them. Private servers infringe upon our
intellectual property and greatly diminish our ability to generate funds necessary to keep MapleStory a free service for everyone.
Often, they compromise your account security. If you know of a
private server, we ask you to 1) boycott it and 2) report it to our
customer service. We will do our utmost over the coming months to
deliver to you the best service possible which includes even better
updates and events.

As for Customer Service, we know that it has not been perfect.
We have hired additional staff here as well, and you will see a change
for the better. We are doing our best to answer the daily influx of
tickets, and ask that you understand that there are thousands of
tickets and millions of players. We will do our best to address your
issues, and will continue our improvement within the coming months.

Many of you expressed satisfaction with the last few game updates,
yet were frustrated about some bugs. In the future, for certain
updates, we will bring up Tespia and let some of you girls and guys
loose. Those who have a knack for finding and reporting valid bugs
will be invited back to help us improve the game. Content-wise, we
have the biggest updates coming through the rest of the year.
We're talking HUGE. Every level from 1-200 will have new experiences
to share, and new challenges to conquer. If you thought the last update was big, wait till you see what's coming.

We know that some of you will doubt our sincerity.
Truthfully, we understand, but we will work to show you that our
actions speak louder than words. We want to make our game the
best in the world, and can only do so with your help. Once again,
thank you for choosing your game, MapleStory.

Sincerely,

NxDanimal(CEO), Stoveboy, NxOinkers, NxProse, NxEm0V1a, NxRockstar,
NxPepe, NxJoeW, Hime, NxDefender (legal), and the rest of the Nexon family.

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lorddonk

sounds like they want to turn over a new LEAF!

(GET IT? ; Nevermind...) Like the post on MapleTip says; strong words from Nexon lets see if they can really do it! Out of everything I'm interested in this "deputy program". ANYTHING to get rid of those stupid goldsellers. It irks me to no end. admins at least blocked their stupid website names with the curse filter but now they started spamming like "BUY CHEAP MESOS @ W~W~W.~O~U~U~S~I~T~E~I~S~A~S~C~A~M~.C~O~M its so annoying!! Nobody even buys from them! I don't get why they don't leave us alone! Same thing in Cabal Online, I quit because of that. Nobody online but Goldsellers

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ThunderaWolf

This bodes well for me possibly coming back to MS at some point and time.

only time can tell where this will lead.

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kyzaresk

I feel like playing again.

Shurrik

Well thats pretty gg might have too try it again when all the hackers are gone

Syndrome

Nexon asia wouldn't even bother sending a one sentance letter about their mistakes and problems. God bless america!

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CJeeey

teehee
im just going to watch what will happen since i resently quitted

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Lefos

The whole Deputy system still sounds like a rather poor idea to me, and just reeks of potential abuse, even with Nexon trying to circumvent it.

http://forum.nexon.net/MapleStory/fo...d/2587190.aspx

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Ken-kun

I disagree.

I think the positions are going to be given to the older and more mature members of the community.

I can at least say that Zimlicious is a player who will try to resolve all issues quickly and fairly.

BubbleTea

Hmmm, this should be interesting.
I don't think I'm gonna be going back though, I've been joining, quitting, joining, quitting.. lalal .Dx

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