シレン

Ah, for the headings, you can actually pull a form off the main website. The computer I'm on doesn't have Japanese support on it's mail program so I can't copy and paste it here for you, but if you go to arad.jp, click 「お問い合わせ」 on the bottom left under "Support", then click the very last button on the screen that shows up labeled 「ゲーム内容・動作について」, it should open an empty mail with all the above subjects already inputted in Japanese in your default mail program. If you're too lazy to do so, you want to at least change your translation for "character ID" to 「キャラクタID」 and 理由 for reason to 問題, which is how I vaguely remember it being on the form. Everything else seems fine, except you want to give a lot more detail about what your problem is. Just saying that your account is blocked isn't enough. You want to be as detailed as you can, and describe what you were doing, and what caused your account to be banned (i.e., in your case, being in too much of a hurry and mistyping the bot check too many times, or something like that)