have you setup your languages right?
use this guide to setup languages follow it down for further info on added other languages.
http://www.onrpg.com/boards/49898.html (New R.o.h.a.n. Guide For New Reg.)
if you keep trying you will get it.
if not, and I mean if you tried hard enough to give it a go,
let me know, by pm, and I'll try and make one for you with your name pass.
But remember,
its as hard for me, as it is for you.
its all about studying the picture and looking for what it resembles to be.
if they (picture letter) are too confusing,
Back page your browser,
start again the login process,
this resets the picture, its the only way to reset it.
try, try, again. hoping that you have the right symbols for the right ones on that Picture.
They did it this way! just to give us a hard time signing in.