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Originally Posted by kbe2k6
That company is a complete joke when I played the game like 8 months ago or whenever it first launched I seen so many situations where the company would lie about certain things like promotions and whatnot then when called out on it they would quickly edit the promotion and act like it never happend; also remove any topics regarding it; not to mention their staff was the most unprofessional staff I've ever dealt with; ALWAYS putting the blame on the players and not accepting any of the blame themselves.
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In the end I got fed up and quit once I got banned from their forums for good and not because I did anything wrong either it was because I was warned too many times for recreating topics but the funny thing is I only remade them because the old ones were unanswered and locked by lazy mods who thought it would be easier to just close them instead of trying to provide an answer.
Game was alright too; I had a 50/50 character that I gave away after I got banned from the forums; I would of probably kept playing it if their staff wasn't so darn incompetent.
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I call the forum GMs by the name "absolute corrupt" since they wield absolute power. Hence why I looked for a safe haven for comments away from their moderation. This one. That being said:
I've noticed the same thing. GM's such as Icarri are total A holes with no customer service skills for dealing with issues with anyone that has a "problem" and isn't kissing his feet. I've had employees I've canned for less than with he does. Yet, he still stays employed which speaks poorly of the company. Not all is bad within the game; I have had times where cash shop issues were resolved extremely quickly, however most of the time you have to climb the ladder to get anything resolved. One of these days the CEO is going to get a letter on his desk because no one under him will do anything. I see that day coming shortly and I will join the masses at flooding his desk with such complaints as such poor service distracts from what is otherwise an extremely enjoyable game.
The game is fun with its mechanics. However its extremely bloated with poor graphical settings. For instance you cannot turn off particle effects, meaning even with the minimum settings it still requires ungodly amounts of graphical power. The funny thing is, This is there "new graphics engine" they released with the level increase to 52.
The final piece that really annoys is that I've known a number of guilds, who have for one reason or another lost the lead of the guild. Their response has been to either delay, or deny the transfer of power to someone new. They throw out reasons such as "legal issues", which ultimately holds no water. I've actually notices they have a set format for responding when they don't want to assist you, the answer always stays the same, just the target reason changes. Shotty handling of business if I'd say so.
There, its nice to make comments out of reach of Icarri's smart mouth and unjustified reach.