Just as a new note. I got banned permanently today for world shouting "Frogster america will gladly take your money. Just do not ask a question or you will be banned for it."
Eres of course had me perma. banned within 30 seconds of the comment.
I called their office directly in San Francisco, 40 minutes from my place asking for the name and mailing address of the CEO to file a formal complaint and was told that was private information. Of course that is a lie since in order to do business within the United states as a corporation it must be filed with the SEC. Also there is this little bit of info...
Frogster America names Lars Koschin as CEO
I informed the person who would not identify themselves, that many of us are unhappy with how things are going and some are being banned that have spent over 10k us dollars already for simply asking a question. My response was that I was just biased and he plays the game and is happy. Of course, my response was and your not biased? you work for the company!
Well, I then informed them that I would make a personal visit to their site with my lawyer to hand deliver a letter. To which I was told if I came down to their office at:
548 Market St #22350
San Francisco, CA 94104
Phone 415-963-4015
The reply was then, "if you come down here we will have you arrested". /Click.
I'm now in process of filing a complaint with the Better Business Bureau as well as having a lawyer drawn letter to the following individual as well as to Lars on Monday. If you have been searching for any of this info yourself. Here it is!
Contact Frogster Interactive Pictures AG
Axel Schmidt
Senior
PR Manager
Hardenbergstr. 9A
D-10623 Berlin
Germany
Phone +49 (0) 30 - 28 47 01 -44
Mobile +49 (0) 171 34 78 460
Fax +49 (0) 30 - 28 47 01 -11
E-Mail
aschmidt@frogster-ip.de
Contact Frogster America Inc.
International Digital Entertainment Agency
frogster@ide-agency.com
Sadly comes the end to a fun game destroyed by individual who lack all ability to deal with customers.