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ap0c · 07-13-2007, 02:19 PM

Its looking like the Xbox 360 wasnt the cheaper option over the PS3.

http://www.efluxmedia.com/news_Micro...ive_07002.html

Quote:

Microsoft Surprisingly Admits That ALL Xbox 360s Are Defective

by Max Brenn 11:11, July 13th 2007

Last week’s announcement of an extended, three years warranty for Xbox 360was just the beginning of Microsoft’s mea culpa saga: recently, Robbie Bach, president of the Entertainment and Devices Division at Redmond allegedly admitted that every console sold out there is suffering from design flaws that could eventually lead to the red ring of death.

Australian site CRN reports that Microsoft’s official informed financial analysts during a conference call of the design flaws that affect the Xbox 360, which have determined the high return rate. Apparently, all of the 11.6 million consoles reportedly sold by the end of June have this undisclosed issue, but Microsoft has taken the necessary steps to fix it.

"In the past couple of months we started to see significant increases in repair requests and call requests and significant attention from people," he said.

Despite keeping quiet about the design flaw that determined a return rate of up to 33%, Microsoft confirmed that consoles that are still in stock will be upgraded soon and that all customers with red-ring-of-death problems are entitles to free repairs and shipping, for the entire three-year warranty period. Microsoft estimated that the costs for this program will reach $1.15 billion.

A man who has had 8 consoles fail so far explains what he believes the issue with the hardware is.

"... the problem isn’t just with launch units. Of the 8 I’ve had so far, only 2 were manufactured in the first three months of launch. The last one I had red-ring on me was manufactured in November of ‘06 - a full year after launch.

The problem is that the cooling design of the 360 doesn’t hold up. The cooling of the CPU was well done, with a heat pipe to draw the heat away from the chip (and accordingly, away from the mainboard). The problem is that the GPU and its low-profile heatsink sit under the DVD drive, and are given a very narrow channel for air to be pulled across the heatsink by the fans. When the GPU heats up enough, not only does it reflow the solder in the ball grid array slightly, it can cause the entire mainboard to flex - a phenomenon largely caused by the X-shaped brackets that hold the heatsinks on under the mainboard. They hold the heatsinks down to the chips with a tension fit that presses up directly underneath those chips.

So when the system gets too hot, the combination of loosened solder with a mainboard that flexes from heat causes the GPU or CPU to actually break its connection from the board - resulting in the 3 red lights and secondary error code 0102 (the “unknown hardware error” code).

This is true of ALL systems manufactured thus far, not just the launch systems. Hopefully, Microsoft’s new measure of adding a heatpipe to the GPU heatsink will reduce the heat on the mainboard itself enough to keep this from happening. We shall see."

© 2007 - eFluxMedia

Stabkiller0 · 07-13-2007, 02:22 PM

Microsoft and Sony are all screwing us over.

soe1 · 07-13-2007, 02:24 PM

omfg wtf.. lol good thing i didnt buy it.. i guess ill buy it when they fix it/prices are dropped

Bam9125 · 07-13-2007, 02:24 PM

Thank god I didn't get my 360 yet.

ap0c · 07-13-2007, 02:26 PM

Well i happen to find the only thing wrong with the ps3 are the games that have been realsed. Thats not sony's fault. I personally hold them in very high regard based upon how well a job they have done with the PS3's online aspects and the fact that they sent me a copy of Casino Royale Blu-Ray Dvd free in the post i didnt even know it was coming.

Necreon · 07-13-2007, 02:30 PM

I must be lucky, ive had my 360 since launch with no problems at all.

ap0c · 07-13-2007, 02:35 PM

Aye, Necreon so has one of my friends. The other one took his back after 2 days, he just didnt like the soccer game on it compared to the ps2's.

Mr. First Name Basis · 07-13-2007, 08:57 PM

I'll tell you what. Only three things are going to be done about this problem: This 1.15 billion dollar problem.

A cooling pipe will be added.

Multiple people will be fired/removed.

MS won't go on anymore exclusive downloadable content splurges.

Greed · 07-13-2007, 10:12 PM

Just one look at the title made me laugh xD

Word of warning, Never trust microsoft if you can help it.

Ganix · 07-13-2007, 11:03 PM

My 360 lasted a good year, then went out.
Returned it at Best Buy and they gave me another with no hassle, besides the trip to Riverhead. -.-

AND all lost info on hard drive

07-13-2007, 02:24 PM	#3 (permalink)
soe1 ChimaeraOne's Cookie Join Date: May 2007 Location: NY Posts: 1,326 Reputation: 8	omfg wtf.. lol good thing i didnt buy it.. i guess ill buy it when they fix it/prices are dropped __________________ www.mmofaces.com/angel7slayer

07-13-2007, 02:26 PM	#5 (permalink)
ap0c Detective Kirby Join Date: Oct 2006 Posts: 154 Reputation: 19	Well i happen to find the only thing wrong with the ps3 are the games that have been realsed. Thats not sony's fault. I personally hold them in very high regard based upon how well a job they have done with the PS3's online aspects and the fact that they sent me a copy of Casino Royale Blu-Ray Dvd free in the post i didnt even know it was coming. __________________ "At bottom every man knows well enough that he is a unique being, only once on this earth; and by no extraordinary chance will such a marvelously picturesque piece of diversity in unity as he is, ever be put together a second time. "

07-13-2007, 02:30 PM	#6 (permalink)
Necreon A Shrubbery Join Date: May 2006 Posts: 822 Reputation: 27	I must be lucky, ive had my 360 since launch with no problems at all. __________________

07-13-2007, 02:35 PM	#7 (permalink)
ap0c Detective Kirby Join Date: Oct 2006 Posts: 154 Reputation: 19	Aye, Necreon so has one of my friends. The other one took his back after 2 days, he just didnt like the soccer game on it compared to the ps2's. __________________ "At bottom every man knows well enough that he is a unique being, only once on this earth; and by no extraordinary chance will such a marvelously picturesque piece of diversity in unity as he is, ever be put together a second time. "

07-13-2007, 08:57 PM	#8 (permalink)
Mr. First Name Basis Lothia's Lurker Join Date: Aug 2006 Location: The Distant Future Number of Victims: Countless Infractions: 4/9 (6) Posts: 3,787 Reputation: 71	I'll tell you what. Only three things are going to be done about this problem: This 1.15 billion dollar problem. A cooling pipe will be added. Multiple people will be fired/removed. MS won't go on anymore exclusive downloadable content splurges. __________________

07-13-2007, 02:22 PM	#2 (permalink)
Stabkiller0 OnRPG Elite Member! Join Date: Jul 2006 Posts: 4,757 Reputation: 26	Microsoft and Sony are all screwing us over.

07-13-2007, 02:24 PM	#4 (permalink)
Bam9125 Banned Join Date: May 2006 Posts: 874 Reputation: 10	Thank god I didn't get my 360 yet.

07-13-2007, 10:12 PM	#9 (permalink)
Greed OnRPG Elite Member! Join Date: Jan 2007 Location: Oakwood USA :O Posts: 9,998,999 Posts: 12,038 Reputation: 113	Just one look at the title made me laugh xD Word of warning, Never trust microsoft if you can help it. __________________

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