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Haha no problem, anything to help you guys

Thanks for the detail! If you find anything more, let me know? I'll ask the contestants to test what you said! If we find a solution in your suggestions, we'll try to develop the pages so that the erros nolonger occur. I really appreciate your help

Alright so they have to make sure there logged out of the forums, before they log on to the event page or it will count it as "You've goten your key already". It also helps if they let the page fully load before clicking away from it.

Hey I saw your post about keys on the Dragon Oath event thread. I know you really love events and participate a lot. You've done some research into how the error occurs?

I'd like to see when it goes wrong exactly for people, and we have been working to fix things. Still some people miss their keys. Do you think it's because they click away too fast? If there's anything I can put in the standard description for events, then let me know exactly, so I can help more people get their keys.