I have the following suggestion, which is as follows:
The idea is making a guidelines thread for asking questions in the tech-corner, which is not about establishing certain posting rules, but simply a method of helping people getting help and people helping.
Personally I often am weary if I should even post in a help requesting thread, if the OP does not include the OS, which most don't.
Surely everyone who ever has tried to help someone out, or plans to has some ideas on what information he thinks necessary to even understand the problem and what "tools" can be used on the certain system.
If there was a simple sheet of questions and pointers, that could serve as reference that might help a lot, I think.
Added to the thread is a poll, to find out, if people agree that this is a good idea.
Also I have cleared with staff personnel (lol) that this should work out, if it does amount to something.
I will start out with my suggestion on how this should look:
Please try to provide answers as many of the following points, as possible when requesting help in the tech-section!
HOW IS SPENDING TIME ON THIS IS GOING TO BENEFIT ME?
It will make it easier for others to understand and address your problem and in turn, you will get faster, better and more help.
The more complete, the better; Even seemingly irrelevant information could provide useful.
Points that could be vital information necessary for others to help you are in red. Use your own judgment on what to include and what to leave out. Also feel free to ask any sort of questions in your thread, this is what this section is for.
HOW TO USE:
*Note that this is for people asking for help, not asking a casual question that interests them; It is completely mandatory and intended for your convenience and that of all users of this forum section.*
*For people who want to use this as a guideline for clarifying missing information in threads by people asking for help:
Please do not link to this thread, or quote the entire post. However feel free to refer to the parts of it you think to be relevant*
WHAT KIND OF HELP DO YOU NEED?
You have a technical problem. (Skip to I)
You are interested in purchasing Hardware. (Skip to II)
I. Technical Problem Report
Give as much relevant information as you can, to get the best feedback!
I.a) Describe your Problem in general
- How did you become aware that there is a problem (Exact errors and error codes can be very helpful)
- When did it first happen and what did you do
- What do you perceive as the problem
- Is it reproducible, how frequent does it occur
I.b) Describe your Software:
- What type of OS do you use, and what version of it
- What type of Browser do you use and what version of it (including which Service-pack do you use, on XP/VISTA/Windows 7)
- What kind of security software do you use (Anti virus, Firewall, Male-ware scanner)
- What kind of Software is linked to your problem
- Did you make any recent changes to software beforehand (Drivers or programs)
I.c) Describe your Hardware
- Complete technical specs of your system
- Do you access the Internet over a rooter, or a modem by cable, or wireless.
- Description of any existing network, that the PC is usually connected too, including a rough description of the other systems (OS) and how they are connected to the Internet and each other.
- Did you make any recent changes to the hardware
- What is your hardwares status (Temps, SMART, etc.)
I.d) Describe your experience
- What you know and is relevant to the problem
II. Byers help
II.a) Describe what Hardware you are interested in (if you already know that).
- Hardware type
- Brands of preference
- minimum specs
- Pre built Desktop
- Grafic card
- Harddisks (int/ext)
- Input devices
II.b) Describe the tasks you will need the Hardware for.
- Your personal story
"My PC is going to be used for:
- General use
- Watching DVD videos
- Internet Browsing, http and flash content use
- Office use and Presentations
- Video Editing/Ripping/Converting/Media
- Gaming (MMORPGs, Shooters/Racing games, Real time strategy, Browser games)
II.c) In case you plan to upgrade an existing system, describe your PC's specs
- Everything you know
- In case you want to upgrade a prebuilt PC, the brand name and model name/number (Example: Dell, Studio XPS 8000)
- Your Power supply unit's power output or brand name and model name/number
- Mainboard brand name and model name/number
II.d) Describe how you plan on purchasing
- Where you are from
- Do you consider buying on-line
- What is your budget
II.e) Describe your experience
- What kind of experience did you have with previous hardware
- How knowledgeable would you describe yourself (Example: Have you ever built and serviced a PC yourself?)
Well, I have made a start with this (I will further refine it on the go); any input is welcome, if you think all of this just sucks, don't hesitate to express yourself.
Don't save up the praise either.
If you have something to add or think something should be left out, shoot.
I hope this will amount to something within the next few days.