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Thread: Overheating / Blue Screen

  1. #1
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    Default Overheating / Blue Screen

    So, I had my PC upgraded. Ever since the CPU has been running hot. Basic use(internet, youtube, downloading.) can hit 50c.
    Gaming pushes the CPU to near it's max temp(~62c) pretty fast. I stop what I am doing when I notice it hitting 60.
    My wife and I had the same system pre-upgrade. Her CPU hit a high point of 42c from basic use.

    All other temps are regular.

    Other than that, the PC has been crashing frequently. Blue Screen / Memory dump.
    The CPU temp does not have to be near max for this to happen.

    Any thoughts?


    New Parts:
    Mobo: ASUS M5A97 R2.0 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard
    HD: WD Blue 1 TB Desktop Hard Drive: 3.5 Inch, 7200 RPM, SATA 6 Gb/s, 64 MB Cache - WD10EZEX
    DVD: Asus 24x DVD-RW Serial-ATA Internal OEM Optical Drive DRW-24B1ST (Black)
    RAM: Corsair Vengeance Blue 8 GB (2X4 G PC3-12800 1600mHz DDR3 240-Pin SDRAM Dual Channel Memory Kit

    Existing:
    GPU: EVGA GeForce GTX 550 Ti FPB 1024 MB GDDR5 PCI Express 2.0 2DVI/Mini-HDMI SLI Ready Graphics Card
    CPU: AMD Phenom II X4 965 Black Edition 3.4GHz Socket AM3 125W Quad-Core Processor
    Last edited by FarmerM; 01-26-2014 at 02:20 AM.

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    Reapply thermal paste.

    As for the BSOD... Your info is pretty much 'Hey, I have an error! Help me'. So... Could you give us more information about your BSOD? If not, a link to your mem dump would be appreciated (in PM preferably).

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    Thanks. The friend who changed the stuff out said he changed the paste when I took it back and complained.
    He may be using the whole tube of Arctic Silver when he does it. That could cause the overheating?
    I'll bead it myself and see if that helps.

    When I get home, I'll run the PC until the BS happens again.
    Last edited by FarmerM; 01-26-2014 at 02:20 AM.

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    Just a tiny drop of thermal paste is enough on modern CPUs. (actually, this reminds me that I had a weird as **** dream last night about thermal paste. :|)
    Too much should not cause overheating in normal scenarios.

    Your minidumps are located in C:\Windows\Minidump and those hold all the info about your BSOD. If I get one of those, it'd be nice.

    Edit: http://www.youtube.com/watch?v=Q2p6Hk4IfqI

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    Sent you the latest dmp.

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    The CPU cooler may be incorrectly seated, resulting in a lack of contact with the cpu.

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    Well. It blue screened before I got to try those steps and I haven't been able to boot it back up in any mode.
    Here are the blue screen errors.
    "C000021(Fatal Error)"
    "IRQL_NOT_LESS_OR_EQUAL"
    "IRQL_NOT_LESS_OR_EQUAL" UDFS.SYS
    "Memory_Management"
    "System_Service_Exception"
    "Page_Fault_In_Nonpaged_Area"
    "Quota_Underflow"
    "Cache Manager"

    Stop: 0X0000001E
    Stop: 00000050

  8. #8
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    When's the last time you used a can of compressed air? Hehe. I agree with the comment that you're CPU cooler might be incorrectly seated. Also, is it OC'd?

    Currently playing: Eldevin Online as a Deadly Assassin

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    Quote Originally Posted by FarmerM View Post
    "C000021(Fatal Error)"
    http://answers.microsoft.com/en-us/w...7-2b4e118e1ffd

    Quote Originally Posted by FarmerM View Post
    "IRQL_NOT_LESS_OR_EQUAL"
    "IRQL_NOT_LESS_OR_EQUAL" UDFS.SYS
    Driver error.

    Quote Originally Posted by FarmerM View Post
    "Memory_Management"
    Out of date drivers and/or windows updates.
    Computer viruses
    HDD errors

    Quote Originally Posted by FarmerM View Post
    "System_Service_Exception"
    http://support.microsoft.com/kb/980932

    Quote Originally Posted by FarmerM View Post
    "Page_Fault_In_Nonpaged_Area"
    http://technet.microsoft.com/en-us/l.../cc957625.aspx

    Quote Originally Posted by FarmerM View Post
    "Quota_Underflow"
    http://www.faultwire.com/solutions-f...021-*1048.html

    Quote Originally Posted by FarmerM View Post
    "Cache Manager"
    http://msdn.microsoft.com/en-us/libr...(v=vs.85).aspx

    Quote Originally Posted by FarmerM View Post
    Stop: 0X0000001E
    Stop: 00000050
    Does not tell us anything.

    In laymans terms... The cache manager and a lot of driver BSODs tell us that your HDD is near dead. A couple of others also hint that your RAM might be faulty as well.
    Use memtest to test your RAM for errors. This will take several hours to completely test your RAM. If that's fine, download gparted and do a SMART-test on your HDD that's in the gparted app.

    Both require a USB drive and completely bypass your HDD up to the point you want to do something with it.

  10. #10
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    I'll buy a flash drive tomorrow.
    Could it be caused if he used a bad bootleg copy of windows?
    Last edited by FarmerM; 01-26-2014 at 02:52 AM.

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    Bootleg copies should work as well as normal copies. Until the tests come back without error I wouldn't rule out hardware issues. You could switch out the hdds already.

  12. #12
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    60 degrees C doesn't seem that high to me such that it would cause reboots and blue screens. Unless the thermal paste was insulating the thermal couples of your CPU.

  13. #13
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    Ok... So, I noticed one of my RAM sticks was getting really hot during the BIOS menu.
    I removed the hot stick. Re-installed my legit copy of windows 7.

    OS is running currently and CPU temp has normalized.

    I am really hoping that's the end of it.
    If everything goes well i'll do a final reply after running it a day or so and call Corsair about replacing a faulty stick.
    Thanks for the assistance so far.

  14. #14
    OnRPG Elite Member! Reputation: 317
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    You should still do a test with memtest and post the results here.

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