In all reality Webzen was never popular. If they become worse there's no need for action just simply leave. The worst lesson a company can learn is that CUSTOMER have the choice to just leave and not say a word to help them improve. That'll just make them go down hill and possibly bankrupt. I recently joined Archlord 2 beta and man that beta is dead. So reputation is possibly already killing the company off and they even bought out gpotato which is surprising. Also I don't know about anyone else but I felt it was pretty obvious that the company didn't want to take advice from the community in the first place.