Page 1 of 4 123 ... LastLast
Results 1 to 25 of 236

Thread: Maplestory tech probs & solutions

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1
    Super Duper Uber Mega Ultra Extreme Reputation: 10
    Gundel's Avatar
    Join Date
    May 2006
    Posts
    859
    Rep Power
    10

    Default Maplestory tech probs & solutions

    As there are many tech problems asked over and over again, i just gathered some of the common here with possible solutions, so we don't get the 256th post about Gr2D each day.
    When there's more than one solution, usually try the first one and do the next step only if it doesn't work then.
    It should be obvious that you don't run any hacks/trainers while trying to get it to run, also close all other unnessesary applications/progamms that are running in background.
    Also note when nothing works, maybe you got a virus/trojan etc. on. Perform a full virus scan on all harddrives and then run spybot s&d and ad-aware, this helps keeping your comp clear also, i do it ~ every 2 weeks alas. Spybot and Ad-aware are free-to-use, everyone should just run them from time to time. I also include a link to a good free Antivir Program i use myself.
    Spybot S&D
    Ad-Aware
    Avira AntiVir

    If you solved a prob that isn't in here yet, feel free to post and i will take it in.

    Install Maplestory don't work or hangs?:
    Make sure there's at least ~800MB free on your Sytem Drive (usually C:) when you start the install, even if you want to install Maple on another Drive or Partition.
    Reason is, when installing maple it depacks temorary files on your System Drive and deletes them after the installation is complete, so when there's not enough space it stops, sometimes even without an error.

    Common Maplestory graphic errors:

    First, really old graphic cards that don't support DirectX8 don't work with Maplestory, so the only option is to buy a new one. Laptop users should use the drivers that are provided by the laptop manufacturer, as they're often specific driver versions.
    A User just told that switching your colour-depth to 16-bit and the resolution to 800*600 before starting maple also might help with some older rigs. This works as some older graphic drivers don't do the switch to direct3D properly (ty to slade).

    "Cannot display video mode" or "Failed in finding proper screen mode for Gr2D"or
    "I only get a black screen after starting Maplestory !"
    a) Run "setup.exe" in your maplestory install folder.
    b) Install the latest DirectX version, get the newest driver for your graphic card (and install it, duh),
    reboot, run "setup.exe" in your maplestory install folder.
    c) deinstall & reinstall Maplestory, then run "setup.exe" in your maplestory install folder.

    "Gr2D_Dx81.dll" error:
    a) Install the latest DirectX version and reboot.


    Connection errors:

    There could be many reasons, so the tips are not specific, but should work for most of them.
    a) First, can you connect to the internet, does browsing work? If not, your problem isn't Maplestory related, check your hardware and internet settings. This also works for most gameguard errors.
    b) Check your hosts file. Usually it's located in C:\WINDOWS\system32\drivers\etc. The name is "hosts", without any ending. It should look like this, the comments are in your language of course. There should be nothing under the "127.0.0.1 localhost" line, when there are more lines delete them.
    Also notice the hosts file IS and MUST be write-protected, don't forget to re-enable write protect after editing. Do NOT just delete the hosts file, even if some people suggest so. Also make a backup of it, in case some other application isn't working after you edited it.

    # Copyright (c) 1993-1999 Microsoft Corp.
    #
    # Dies ist eine HOSTS-Beispieldatei, die von Microsoft TCP/IP
    # für Windows 2000 verwendet wird.
    #
    # Diese Datei enthält die Zuordnungen der IP-Adressen zu Hostnamen.
    # Jeder Eintrag muss in einer eigenen Zeile stehen. Die IP-
    # Adresse sollte in der ersten Spalte gefolgt vom zugehörigen
    # Hostnamen stehen.
    # Die IP-Adresse und der Hostname müssen durch mindestens ein
    # Leerzeichen getrennt sein.
    #
    # Zusätzliche Kommentare (so wie in dieser Datei) können in
    # einzelnen Zeilen oder hinter dem Computernamen eingefügt werden,
    # aber müssen mit dem Zeichen '#' eingegeben werden.
    #
    # Zum Beispiel:
    #
    # 102.54.94.97 rhino.acme.com # Quellserver
    # 38.25.63.10 x.acme.com # x-Clienthost

    127.0.0.1 localhost
    c) Temporarily end your firewall and virus scanner (don't disable only, end the programs) and try again.
    d) If you have a router with build-in firewall (or your software firewall was the bad guy at step b),
    configure it to allow these files full internet access (don't forget the caps):
    MapleStory.exe
    Patcher.exe
    GameGuard.des
    GameMon.des


    Gameguard errors:

    a) First step should be delete the gameguard folder in your Maplestory install folder and give it another try. This forces Maplestory to re-download the newest gameguard version.
    b) Try all steps under "Connection errors".
    c) If it still doesn't work, maplesea provides a good support side with most of the gameguard errors explained, maybe the specific error number will give you a clue what's going on.
    http://www.maplesea.com/support/gameguard.aspx


    I can start Maplestory, but once i doubleclick my char Maple closes itself !
    This mostly comes when some hack/trainer fiddled with your hosts file. Do the steps described at "Connection errors" under b). Full virus/spybot/ad-aware scan after that.

    Running Maplestory on a Mac.
    Oisterboy made a good post about it, if you have any probs just look there first.
    http://www.onrpg.com/boards/41942.html
    Last edited by Gundel; 09-09-2008 at 08:00 PM.

  2. #2
    OnRPG Elite Member! Reputation: 12
    BoomThunda's Avatar
    Join Date
    May 2006
    Posts
    4,821
    Rep Power
    12

    Default

    I got some error about Gr2D, what should I do?

  3. #3
    Super Duper Uber Mega Ultra Extreme Reputation: 10
    Gundel's Avatar
    Join Date
    May 2006
    Posts
    859
    Rep Power
    10

    Default

    Quote Originally Posted by BoomThunda View Post
    I got some error about Gr2D, what should I do?
    I begin to realize why you have over 2000 posts already... Cmon, that wasn't a serious question, eh?

  4. #4
    OnRPG Elite Member! Reputation: 12
    BoomThunda's Avatar
    Join Date
    May 2006
    Posts
    4,821
    Rep Power
    12

    Default

    Quote Originally Posted by Gundel View Post
    I begin to realize why you have over 2000 posts already... Cmon, that wasn't a serious question, eh?

    No, no it wasn't. Well this thread should actually help a lot of people, and if anyone else makes a thread about not being able to log in, I'm able to yell at them.

  5. #5
    Luigi’s Pizza Reputation: 10
    Zrobe's Avatar
    Join Date
    Aug 2006
    Location
    Australia, Goldcoast
    Posts
    130
    Rep Power
    10

    Default

    Right now i have a problem, "Your not online or Maplestory is going through a server check. Please check the website for more details.

    And i can't check the website it says it's under maintenance...

    And yes i'm Online.

  6. #6
    Super Duper Uber Mega Ultra Extreme Reputation: 10
    Gundel's Avatar
    Join Date
    May 2006
    Posts
    859
    Rep Power
    10

    Default

    Quote Originally Posted by Zrobe View Post
    Right now i have a problem, "Your not online or Maplestory is going through a server check...
    ...And yes i'm Online.
    Seems you answered your question yourself. As you are online, maple is going through a servercheck obviously.

  7. #7
    Luigi’s Pizza Reputation: 10

    Join Date
    May 2006
    Posts
    123
    Rep Power
    10

    Default

    Quote Originally Posted by Zrobe View Post
    Right now i have a problem, "Your not online or Maplestory is going through a server check. Please check the website for more details.

    And i can't check the website it says it's under maintenance...

    And yes i'm Online.
    I would also get this message when GameGuard doesn't have the chance to close; Like if MapleStory unexpectedly crashed and you try to immediately restart it.

    My solution to lag and connection error is just reset the connection. It takes only a minute and stops my lag (most of the time).

  8. #8
    Raider of Empty Tombs Reputation: 10

    Join Date
    May 2006
    Location
    In a banana
    Posts
    368
    Rep Power
    10

    Default

    Quote Originally Posted by BoomThunda View Post

    No, no it wasn't. Well this thread should actually help a lot of people, and if anyone else makes a thread about not being able to log in, I'm able to yell at them.
    im starting to think everyone should either 1. read everything b4 posting problems OR look through google for 15min +++
    its what i usually do cause i know people may not even know the answers
    and
    yes flaming them for this post should be done but , 1. if they are 13 or under i dont expect them to go read the stickys but its the rules so idk really

  9. #9
    Luigi’s Pizza Reputation: 10

    Join Date
    May 2006
    Posts
    123
    Rep Power
    10

    Default

    Halp. I broked my graphics.



    This is my log in screen. When I log in, there is no problem with the graphics. If I alt-tab, the graphics become like this. If I then log out, they go back to normal. This happened after disabling unneeded services (Media Center stuff, printer, and remote desktop) and restarting my computer. As I like to alt-tab often, this with become a big nuisance. Any ideas on this one (and I've already tried system restore)?

  10. #10
    Bladin's Sword Sharpener Reputation: 5
    OsirisXx2's Avatar
    Join Date
    Aug 2006
    Location
    Illinois
    Posts
    1,173
    Rep Power
    0

    Default

    I can't believe this thread never got made after Forum57 died.

    Anyway, for reference's sake, the thread doesn't exist at Forum57 anymore, which is a damned shame.
    internets tough guy

  11. #11
    Marios's Mustache Wax Reputation: 10

    Join Date
    Jul 2007
    Posts
    1
    Rep Power
    0

    Default

    alright. heres the problem i had no problem downloading maplestory at all.i click on it the login screen comes up. then i login it goes to the sever screen i choose the sever and the channel witch is all ways a less crouded one then i select my charater. this is were the problem starts the screen starts to fade away and the music changes to the lacation were i last was.then the game screen pops up but its frozen and no textbox etc.... then the music changes back to the login backround music. it goes back to login and says "unable to connect to game server try again later"

    btw this has happened before but it always was fixed by loggin in it only happenswhen i go to another area plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz zzzzzzzzzzzzzzzzzzzzzzzzzzzzzz help this poor soul

  12. #12
    Marios's Mustache Wax Reputation: 10

    Join Date
    Jul 2007
    Posts
    1
    Rep Power
    0

    Default

    My Maplestory will let me go on and everything but right when I click on my charcter and it goes into where I'm at it all just shuts ms down. I've tried taking off my firewall, re-installing gamegaurd, checking my hosts, none of it has worked. I dont know what else to do.. Help

  13. #13
    Marios's Mustache Wax Reputation: 10

    Join Date
    Jul 2007
    Posts
    2
    Rep Power
    0

    Default

    I got error 114

  14. #14
    Marios's Mustache Wax Reputation: 10

    Join Date
    Apr 2008
    Posts
    1
    Rep Power
    0

    Exclamation error with maple

    i have seen my friend play maple and it looks run so whenever i go to myfriends house i play>>>>>i tried to instal it at home when it finished installing i double clicked on the game and then a pic with the mushroom pop put and a rectanglur grey box appear on the top left cornor that says loading or connnecting but the thing is it never even got to the signing in place!!!! it juz stoped at the mushroom pic. then something pops and say dont send or send report...... i clicked both and then a grey box appear in the middle of the screen that says error 114 please reboot your computer or check if u have..........................how do you deal with that(by the way when i click on propertys on my desktop it says cant find system32/rundll32.exe does that affect the game?)i am waiting for a answer i will check up everyday so please answer and come up with a sulition thank you

  15. #15
    Manic's Maniacal Machine Reputation: 12
    HappyViet's Avatar
    Join Date
    May 2006
    Location
    Tustin, California
    Posts
    1,906
    Rep Power
    10

    Default

    Quote Originally Posted by benny1375 View Post
    i have seen my friend play maple and it looks run so whenever i go to myfriends house i play>>>>>i tried to instal it at home when it finished installing i double clicked on the game and then a pic with the mushroom pop put and a rectanglur grey box appear on the top left cornor that says loading or connnecting but the thing is it never even got to the signing in place!!!! it juz stoped at the mushroom pic. then something pops and say dont send or send report...... i clicked both and then a grey box appear in the middle of the screen that says error 114 please reboot your computer or check if u have..........................how do you deal with that(by the way when i click on propertys on my desktop it says cant find system32/rundll32.exe does that affect the game?)i am waiting for a answer i will check up everyday so please answer and come up with a sulition thank you
    I'm guessing your Game Guard is bugged. Reinstall Game Guard by deleting the folder under the Nexon directory and re-run Maple Story. It should download a whole new Game Guard.

    @ jokersgonewild: Please use the spell check option. It would help everyone greatly, not only us but also yourself.



  16. #16
    Marios's Mustache Wax Reputation: 10

    Join Date
    Jul 2007
    Posts
    1
    Rep Power
    0

    Default maplestory connection failed......:(

    i have seen on this page that many people have faced this same problem. because if i want tro login in maplestory it says "connection failed due to system error". could you guys help me plz, because i want to play maplestory so batly

  17. #17
    Marios's Mustache Wax Reputation: 10

    Join Date
    Jul 2007
    Posts
    1
    Rep Power
    0

    Default

    yesterday, after having downloaded the patch, maple story suddenly ceased to cooperate. I was able to boot maple, but once i log in and select character, maple would crash.

    I've attempted several fixes, none of which worked -- including Gundel's suggestion to check the host file.

    I have even went as far as to reformat my computer and re-download maple which by the way, did not work -- but only created further problems when i had difficulty locating my motherboard and gpu drivers >_>

    but i digress...

    at the moment, i'm attempting the manual patch for the third time, it has stopped at (3/3) Creating: Base.wz again.

    Please note that I have left the patcher running for several hours now.



    also, my brother -- though he does not currently play maple -- patched and was able to run the game.

    thanks in advance for any help you can give.
    Last edited by mongolpixel; 07-27-2007 at 04:45 PM.

  18. #18
    Marios's Mustache Wax Reputation: 10
    purplified's Avatar
    Join Date
    Jul 2007
    Location
    Northern Ireland
    Posts
    8
    Rep Power
    0

    Default

    Since nothing works as I exlpained above ^ I decided to delete and download the full exe once again...only this time I went into my registery folder and deleted all registeries relating to maplestory and nexon themselves and reinstalled the game once more then went and added it to my safe lists on the stupid windows firewall thing and RAWR still not working T_T this is pissing me off please help someone

  19. #19
    Marios's Mustache Wax Reputation: 10

    Join Date
    Jul 2007
    Posts
    2
    Rep Power
    0

    Question I is confuseed

    Help!
    I am getting the "Connectivity lost due to connection problems" error and eet happens rite after I log in (Wooden Sign Screen) and before the select World thingy.

    HEEELP!!

  20. #20
    Marios's Mustache Wax Reputation: 10

    Join Date
    Jul 2008
    Posts
    1
    Rep Power
    0

    Unhappy patch problems

    when i click on maplestory the auto patch says cant find connection to the server and doesnt dl.

    ive tried downloading manual patches from different sites and forums and when i start downloading the patch it says file is corrupt.>

    plsssss help:3

  21. #21
    Marios's Mustache Wax Reputation: 10

    Join Date
    Jul 2007
    Posts
    1
    Rep Power
    0

    Default Maple around the world

    I moved to Malaysia recently and really want to play maple story with my friends in Canada. is there any way i can do this?

  22. #22
    Wario’s Bad Accent Reputation: 10
    thebuddybud's Avatar
    Join Date
    Jun 2006
    Posts
    494
    Rep Power
    10

    Default

    Everytime I click the maplestory.exe icon, nothing comes up
    NOTHING happens, its like I didnt click it at all

  23. #23
    Super Duper Uber Mega Ultra Extreme Reputation: 10
    Gundel's Avatar
    Join Date
    May 2006
    Posts
    859
    Rep Power
    10

    Default

    I just got back from vacation and haven't tried the patch yet, but to all people that have the disconnect prob:
    First, the hosts file is a hidden one, so make sure to let the explorer show hidden and system files. It's in the folder, you just don't see it because windows thinks it's better to not show it ;)

    Also check at the mapleglobal side if you're account is banned. When you try to login a banned account sometimes you get that "connection prob" error instead of the "banned for xxx" one.

    For the error 114, there's a lik in the first post that points to mapleSEA, they have some good gameguard error explanations.

  24. #24
    Marios's Mustache Wax Reputation: 10

    Join Date
    Aug 2007
    Posts
    3
    Rep Power
    0

    Default

    I'm having the same problem: I click the icon, the window where you press 'play' comes on, the game seems to load, but then the maplestory screen never comes on.

    I tried to download the patch, but it keeps taking me to an error page. I'm a tech newb. I finished my summer classes and now I just want to play maple story for 2 solid weeks!! HALP!
    Last edited by Madeba; 08-06-2007 at 12:23 AM.

  25. #25
    Super Duper Uber Mega Ultra Extreme Reputation: 10
    Gundel's Avatar
    Join Date
    May 2006
    Posts
    859
    Rep Power
    10

    Default

    Quote Originally Posted by Madeba View Post
    I'm having the same problem: I click the icon, the window where you press 'play' comes on, the game seems to load, but then the maplestory screen never comes on.

    I tried to download the patch, but it keeps taking me to an error page. I'm a tech newb. I finished my summer classes and now I just want to play maple story for 2 solid weeks!! HALP!
    Run the "setup.exe" in your maplestory install folder, then try again, then post if it works or now ;)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •