Live Support, Get Instant Help From GMs

Attention pilots!


Tired of waiting around forever to find out what to do with that item you just found?  Not sure how to buy codes? Well we’ve got the solution! Now Live Support is launched to better assist you with your questions and problems!  Simply go to the website and click on the Live Support icon on the home page, and you’ll be connected with a TQ representative, ready to handle your Zero issues. We look forward to hearing from you!


Online time:
Monday-Friday, 18:00-21:00 and 22:30-2:30 PDT(GMT-7), not including the holidays.


When our Live Support is offline, you can send your questions to our service email (


If your questions are about the game guide, such as game installation, manual patch, mission walkthrough, gem socket, etc, we recommend you to post them on the forum (, many experienced players would be very pleased to help you out and give you the most satisfactory answers.

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