A story about Mortal online
Some of you might, some of you might not have heard of Mortal Online.
Imo it's a great game probably, but i'd like to share my experience with the game store.
So the peeps who know Mortal Online know about the beta system.
It's a pre-order, first come = first get, beta waves of 2000.
So the first 2000 that buy get in block A, the next 2000 get in Block B ( 2 weeks later)
So the scheduled time was 20:00 , instead of that the site got overloaded, so everyone waited anxiously for it to be back up.
So i kept trying and trying to get into the store when the site was back up.
At 3:00 AM (Yeah great time) the game store was up, since its first-come first-get i think delay like that is unacceptable and the sale should be postponed.
But hell i still bought the game the moment it was possible again.
At the process of buying i came across alot of page-load errors, after buying ( well it seemed it was bought) the status of my payment stayd at "Initialized", which means nothing has been done yet practically.
After a few days it went on "Pending" , and all the devs would say is " If its pending, it will go through eventually".
So now my payment is still "Pending" , and i should be in block A, the Block A is going to start in 10 hours from now.
The problems were always the fault of the site hoster and payment company, and my Block A spot will probably be given to someone else since im still unable to pay.
(If ur wondering how i can hold my copy, it's reserved when u buy, but u only get to play once it's finished.)
So here i am, they had 1 week to fix errors, i paid 70 euro's for a game with alot of trouble, and my well-earned beta spot is going to be given away while i waited for this day a long time already.
Might have skipped a few details but the basic info should be here.
Oh yeah, they wanted everyone with problems to send a mail to their support email, and so i did, well that helped , /sarcasm.
furthermore the devs that could give info didn't appear at Irc anymomre, and the dev that got on ONCE said, i understand why ur mad but u should be mad at the company that arranges payments.
Thx for the help dev >.<