(runes of magic)curious because i never send ticket or whatsoever

i got an email just now

An account was created automatically for you, but you can't log in until your password has been set.

Your username is:
Your registered email address is:


Finish Creating My Account----> the link http://support.runesofmagic.com/app/...IVucgMT8j2~8!/


Please note that this link will expire 24 hours from the time that it was sent.

strange i never send a ticket regarding this

2nd report
Hello,

Many thanks for your enquiry.

This is an automatically-generated response.
First, please ensure that your enquiry cannot be solved by consulting the selection of answers attached to this email.

Account Security – Tips and hints
How do I redeem a voucher or Box Key?
How can I "forget" one of my old character classes and choose a new class?
What does the message "Velocity Check" mean? Why can't I buy anything by credit card?
What is the FSK approval for Runes of Magic?


If this does not resolve the issue please respond directly to this email including as much information as possible to help us in answering your enquiry.
A member of our customer support team will then contact you by email shortly.

We apologise for any inconvenience you may have experienced.

anyone got it? or is it backdoor link?