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How to Give Developer Feedback (And Have Them Listen)
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In the ‘90s, and for most of the early 2000s, video game makers made video games, and video game players played them. Sure, there were discussion boards where we, as players, talked about the games; but for the most part, especially during the age of cartridge games and little to no internet availability, once a game was made, that was it. It didn’t change unless we got an expansion, and those rarely fixed previous issues.
You can find the article here.