It might be the obvious reason...some RAM lasts longer then others and is a lot more sturdier.
Also, why do you use Vista? Its the most power-hungry OS available, get XP.
Vista isn't that bad if you have 4 gigs of ram. Also it's a laptop, so he'd have to find drivers which usually are only supported by the laptop manufacturer so it may be more of a pain to downgrade than to run vista.