I have a Star Wars Galaxies Starter Kit.

and when i made an account and used the activation key.
All went well.

When i put the activation key in is said it was successful and that i got:

Free 30 Day Subscription
Entitlement: Jump to Lightspeed (Retail)
Entitlement: Base Game
Entitlement: Base Game (Retail)
In-Game Item: Instant Travel Vehicle

I install the game and everything.

I go to log in.

And it says that i dont have a subscription.
i go check the website.
and it says that all i got was.

Entitlement: Jump to Lightspeed (Retail)
Entitlement: Base Game
Entitlement: Base Game (Retail)
In-Game Item: Instant Travel Vehicle

What the hell?
Has this happened to anyone else?