We get a "There has been a disc read error; press ctl alt del to restart" error upon starting her computer up. It just happened randomly over night...and I've read quite a bit about this error.
Its on her laptop, with Vista. Not many people have it on a laptop, let alone with Vista.
So, I THINK I've narrowed it down...I'm pretty sure her hard drive is shot. I looked it up on Dell's repair service, and it will cost "at least $150" and "$49" to even just tell us what the problem IS. >
I just want to buy her a hard drive myself, and install it myself. How hard is it to replace a laptop hard drive?
What if that isn't even the problem...then we bought a hard drive for nothing?
Do you guys think it would be cheaper to take it to a local repairmen, than it would be sending it away to Dell?
just check the under the laptop, you should see a small icon with 2discs going over eachother (most laptops have this) this is where your HD should be, screw it open and replace the HD that is in the safety holder with the new one, beware though, if your laptop is still in warranty it wil be void if you open it.
also in some cases the HD could be UNDER the keyboard, and getting that out, is a pain in the ***
though i really think you should visit a local repairmanm just to be on the safe side, and sending it to dell? well be prepared to miss your laptop... for a looooooooong time, also, this might end up cheaper (you never know), just ask them what the cost is for doing a diagnose of the problem, normally it should be around 20-30$ for something like that
Thanks! (no, its not under warranty anymore. Thats why it costs money to replace D. I had to send mine to Dell not too long ago, because my CD drive broke. It took like 3 weeks, but thats not TOO bad I guess. My repair was free though.