I get the feeling that it was a known issue, so without warning is a little rich, but as for getting a pay out they must of not followed the correct protocols e.g 3 written warnings. It fairly standard on the internet these days that CAPS is the text version of yelling, with a lot of people using text as their main way of communicating in the workplace, it would be kind of the equivalent of your co worker walking into your office and yelling at you because you filled out a form incorrectly, that would be over the top yes?
