I bought ''Guild Wars: Factions'' today on Steam.

Steam told me when I wanted to start the download that I needed to link my CD-key to a NCsoft account.

So I did, I made an account, and when I was prompted to enter my CD-key, I did, and it appeared to be invalid.

I just submitted a query, with screenshots and stuff, but I was wondering, what are my chances of getting a new serial?

I can't get another copy since I bought it on Steam, and their motto is, if you bought it, you bought it.