Results 1 to 9 of 9

Thread: Codemasters/LOTRO not providing Customer Support to F2P players!

  1. #1
    Happy Toast = Happy! Reputation: 10
    Nilax's Avatar
    Join Date
    Sep 2009
    Posts
    402
    Rep Power
    14

    Default Codemasters/LOTRO not providing Customer Support to F2P players!

    Just found this answer in the FAQ on the Codies site:

    Quote Originally Posted by Codemasters
    What Customer Support is available to Free, Premium and VIP players?
    (Last updated: 03-11-2010 03:04:24)
    VIP players get full, unlimited access. Premium players get Full access for 30 days following the purchase of Points whilst Free players can self-service online.
    Is it me or is that pretty shitty? Are there any other companies (other than perhaps EA) doing this?

    There are a lot of rumors about companies doing this "behind the scenes" but coming out and saying it like this seems ... dumb at the least... and downright greedy at the worst.

  2. #2
    Forum PvPer Reputation: 383
    Krunkmasta Flex's Avatar
    Join Date
    May 2007
    Location
    Everywhere.
    Posts
    16,384
    Rep Power
    31

    Default

    us does the same thing, and i think EQ2 unlimited does aswell.

    it's not too big of a deal concidering Self service means forums.

  3. #3
    Samus' Girdle Reputation: 10

    Join Date
    Oct 2010
    Posts
    30
    Rep Power
    13

    Default

    Back when I played Conquer Online in 2005ish they used to do that. Hell even if you were a former p2p customer they wouldn't service you unless you spent several hundred dollars in the cash shop. They openly admitted this on their customer service page.

    Several P2P games I've played recently have quietly refused to help f2p players.

    Honestly the F2P mmos completely suck. I'm moving over to the buy to play(which i found to make the best mmos for consoles and cpus) and p2p.


    Quote Originally Posted by WerewolfX View Post
    us does the same thing, and i think EQ2 unlimited does aswell.

    it's not too big of a deal concidering Self service means forums.

    Either forums or some FAQ/searchable Q&A online. But alot of times there are bugs, hackers, glitches and other issues that require a GM and you will not receive assistance.

  4. #4
    Retired Staff Reputation: 268
    shadowsworn's Avatar
    Join Date
    May 2006
    Posts
    12,137
    Rep Power
    28

    Default

    at least it's refreshingly honest ;]

  5. #5
    ChimaeraOne's Cookie Reputation: 107
    gratscorpio's Avatar
    Join Date
    Sep 2007
    Location
    District 9
    Posts
    1,348
    Rep Power
    18

    Default

    lol people gonna QQ because they don't pay (or pay very little) and want the same benefits as people who pay more and a normal basis........ahahahah gets me every time.

    Besides don't most of them just use their mommies credit card?


    scorpio

  6. #6
    Marineking's Minion Reputation: 63
    MoonSoul's Avatar
    Join Date
    Sep 2007
    Location
    Interstella 5555
    Posts
    2,995
    Rep Power
    18

    Default

    mmm...self service...



    Ahem, I mean, how dare they.

  7. #7
    Raiyne's Rock Band Reputation: 23
    XGrave's Avatar
    Join Date
    Aug 2008
    Posts
    2,171
    Rep Power
    16

    Default

    Quote Originally Posted by MoonSoul View Post
    mmm...self service...



    Ahem, I mean, how dare they.
    you are incredibly disturbed sir
    --------------------------------------
    Guild Wars kinda does this to you doesn't it?

  8. #8
    Marineking's Minion Reputation: 63
    MoonSoul's Avatar
    Join Date
    Sep 2007
    Location
    Interstella 5555
    Posts
    2,995
    Rep Power
    18

    Default

    Quote Originally Posted by XGrave View Post
    you are incredibly disturbed sir
    Thank you.


    /OnTopic; This isn't something new, they just made it more obvious than most.

  9. #9
    Forum PvPer Reputation: 383
    Krunkmasta Flex's Avatar
    Join Date
    May 2007
    Location
    Everywhere.
    Posts
    16,384
    Rep Power
    31

    Default

    Oh no, i ran into a bug!
    well time to report it on the forums.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •