Internet, antispywares and antiviruses

[olaph]

I've been having a ton of connection issues lately as well; connection dropping consantly, and not being able to play a game for more than 5 minutes without being disconnected, pages taking -30 seconds to load, and when I phoned up the ISP they claimed it was viruses.

I knew for a fact that it was bullshit, because I'd formatted my hard drive the same morning.
Chances are, they're just doing the same and lying to you. Keep phoning them, tell them that you've done scans with multiple programs and found nothing.

They aren't lying, simply making a suggestion on a common cause of slowdowns.
Customer service reps aren't trained in the technical side of things, so you should give them a little slack.

[SourChicken]

They aren't lying, simply making a suggestion on a common cause of slowdowns.
Customer service reps aren't trained in the technical side of things, so you should give them a little slack.

Maybe that's the case in this situation, but with me they told me it was Viruses, and claimed there was no way it was a problem at their end, even though it had been working fine until all of a sudden I get problems out of nowhere.