I have to agree on the controls though, they are a pain in the butt to get the hang of, but after u play for awhile u get use to them
The patching is just as bad as he says though, also the pol stuff is a little more complicated then necessary >.>
Also he is right, it is hard for some people to get into a game thats a little older like this one, but to call this worse then FFXIV, that's just complete and utter nonsense!
Also you can now use paypal to buy game time so thats also good, pop is still good on most server, I never had a hard time finding a party.