I'm not sure if this was mentioned in the Age of Wushu thread, but there's a serious issue with the game's account security.
If you visit the Age of Wushu forums, you may be able to find a few threads made by people claiming to have been hacked. These threads pop up every week or so, and I happen to be one of those unfortunate people. The game uses the email that you signed up with as the account name, so I have no clue how my information was leaked. I do not share my account information with anyone, and I do not have any real life friends who play the game. This happened to me a few weeks ago and I still play, but I'm not as active as I was prior to the account breach.
I didn't lose much in terms of in-game monetary value, but it took me many hours and many dungeon runs to acquire the items that were stolen/deleted from my character. What I lost was a significant amount of time that I had invested in the game to improve my character. Normally, these things can happen due to personal neglect or blunder--say misclicking a button and deleting your own items--but this was the game provider's fault. My request for answers and compensation was met with a GM's withdrawal of liability and denial of responsibility. Apparently it was my fault because there must have been some kind of security breach on my end.
Typically, a game publisher or provider would force-reset the password on every account when they acknowledge a security breach. However, Snail Games seems to adopting the policy of ignorance to avoid a potential loss of player base--I guess those who had their accounts breached are considered acceptable losses. I'm still very much in love with the game, but I've lost faith in Snail Games.
So to anyone looking to play Age of Wushu, I would highly recommend waiting for more reputable publisher to pick up the game unless you want to:
1. experience horrible lag
2. be banned for making in-game trades/sales
3. have your account breached
4. deal with poor customer service