New GPU, PC shuts down when running intensive games

[Kaiellis]

Mostly copy pasting this from a post I made on /r/techsupport. A lot of people here seem to be good on providing support so I hope y'all don't mind if I ask for some assistance!
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Hey guys, I recently went over to a friends place to help him swap out his old GTX 650 with a GTX 660. Everything turns on normally, installed the new drivers and everything went smoothly. When we booted up MGS: Ground Zeroes to test it out, the pc just completely shut itself off after passing the logos. There is a blinking blue light in the front of the computer, and the pc won't turn on until we unplug and plug the power back in. I've also noticed that there's a single beep that plays out every time we turn on the computer. I tried removed the GPU and wiping off any dust that might be on the connectors but I'm fairly certain that it's a power supply related problem.
The specs are:

RAM: 8GB DDR3 SDRAM

Storage Controller: SATA II

Hard Drive: 1TB - SATA III - 7200 rpm

Optical Storage: 24X DVD±RW Dual-Layer Super-Multi Drive

Graphics Controller: NVIDIA GeForce GTX660

Digital Video Standard: HDMI / DVI / VGA

Power Supply: Turbolink Switching Power Supply Model ATX-XG500W 500 Watt - AC 120/230 V ( 50/60 Hz)

Audio Output: Integrated - High Definition 5.1 Channel Audio

Operating System Provided: Genuine Microsoft Windows® 7 Home Premium 64-Bit Edition

Extra things to note: We ran games that were not as graphics intensive such as League of Legends and Transistor and they work fine, it only crashes when running games that would need more power to run. There is also a small flip switch on the back of the power supply unit, it's currently on "120V" and can be flipped to "230V" but the monitor just remains a black screen if we try to run the computer on 230V.
Hope we can get some help, thanks!

[LastDemon]

Sounds like a power supply problem.
Though I can't really find anything on your power supply to see if it can actually handle the card, it's like it doesn't exist.
Even Googling it the only result I get is a guy saying "Turbolink ATX-XG500W (no record of this PSU exists, apparently)"

So yeah just going to assume you need to buy a new power supply, or try doing what I did and just unplug things you don't need. My case has extra fans for airflow and I just turned one of them off to allow sufficient power for my GPU, if possible you could try that.

[ApocaRUFF]

500W is definitely not enough to power that computer. Generally, you want at least 750W for a gaming PC.

The power needs of your components outstripped what your PSU could offer, so an "emergency" switch got flipped that shut down the computer and you had to reset that "switch" by unplugging the power supply and plugging it back in. Doing normal things like browsing the internet wont be taxing, but playing a game will require much more power.


The switch on the back is probably for incoming power being transmitted at either 120V or 230V. The USA uses 120V, but most of the world uses 240V or so, I think.

[SnOwBunZz]

Your PSU should technically be able to handle it. However, it's a no-name brand so it might just deliver enough to run your friend's old 650 without problems. A 660 requires a minimum of 450 as compared to a min. of 400w for a 650.

I've also noticed that there's a single beep that plays out every time we turn on the computer.

Which BIOS manufacturer do you have? If you don't know, you can give the motherboard manufacturer and model and I should be able to find out.

500W is definitely not enough to power that computer. Generally, you want at least 750W for a gaming PC.

i7 4770k
gtx970
1 SSD, 2 HDDs (used to be 3, got a nas instead)
8GB RAM
5 case fans, 2 cpu fans

600W PSU, runs flawless.
I can hook up my old 660Ti for dedi PhysX, runs heavy benchmarks without shutting down.

Your turn.

[Kaiellis]

Thanks for the quick replies everyone, really learning a lot here.

Which BIOS manufacturer do you have? If you don't know, you can give the motherboard manufacturer and model and I should be able to find out.

I'm not too sure, I'd have to ask him later but I think he's already set on upgrading the psu now for sure. Maybe either a EVGA 100-W1-500-KR 500W or RAIDMAX HYBRID 2 RX-530SS 530W. Trying to keep the psu budget under $80 right now if possible and they seem to be pretty good from newegg reviews. Anyone here had any previous experiences with EVGA or RAIDMAX psu's?

[SnOwBunZz]

I recommend this one. Any PSU under 50USD is bound to be bad for your system.

[ApocaRUFF]

Your PSU should technically be able to handle it. However, it's a no-name brand so it might just deliver enough to run your friend's old 650 without problems. A 660 requires a minimum of 450 as compared to a min. of 400w for a 650.



Which BIOS manufacturer do you have? If you don't know, you can give the motherboard manufacturer and model and I should be able to find out.



i7 4770k
gtx970
1 SSD, 2 HDDs (used to be 3, got a nas instead)
8GB RAM
5 case fans, 2 cpu fans

600W PSU, runs flawless.
I can hook up my old 660Ti for dedi PhysX, runs heavy benchmarks without shutting down.

Your turn.

Provide a video or I wont believe you.

[SnOwBunZz]

Provide a video or I wont believe you.

[ApocaRUFF]

Alright, I believe you.

[GenoX]

Hold on now ApocaRUFF, you still should not believe it what if the video was fake? You need to see more evidence.