"What this means is that employee's are now empowered to spend up to 10 minutes with
you arguing until you decide to get a pre-owned game. Our DM specifically said to do this, and gave examples of times where he's flat out refused someone a
new copy of a game until the person agreed and went for the preowned copy."

"I happily rock up to EB Games today to collect my pre-order of Guitar Hero 3, which the manager delightfully told me yesterday would be sitting there waiting for me to pick up.

I arrive at the cashier, hand over my ID and to my suprise, he just looks at me and says "we sold the last one 10 minutes ago" "

Along with various other complaints about Ebgames. I've heard NOTHING but negatives...and those bastards ripped me off BIG TIME on my PSX trade in. I told them to "go **** themselves" if I remember my wording correctly. Ebgames is a joke...I just buy stuff online.