If it allowed you to make a character then there is a guide in one of the PSO threads.
I am taking no credit for this since I'm not sure who posted it, neither do I remember where the thread is >_>.
Any way what you do is:
create a mele char without customizing it.
Enter the game.
Exit the game.
Recreate that char into whatever you want to play.
now it should let you enter the game.
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